Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives.  Here at the American Heart Association, you matter and so does your career.

The American Heart Association has an excellent opportunity for a Business Analyst. (Flexible work arrangements available)

The Business Analyst is responsible for facilitating development and documentation of reports requirements with business owners and technology teams. Responsible for analyzing reports and data for quality and accuracy, assessing business reporting needs, finding common grounds among various reports to increase efficiencies, improve analytics and assist with predictive intelligence. Responsible for eliciting, analyzing, defining, and delivering reports from initiation through closure.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.org.

Essential Job Duties

• Capture, analyze, and document business data requirements, workflow processes, and process improvements. Conduct interviews with business leaders and domain experts to elicit and identify user requirements.
• Translate business requirements to technical requirements in conjunction with technical team. Document and gain approval for requirements from project team and business sponsor.
• Provide data analysis for integration requirements, reporting needs, and other functions. Maintain effective communications with supervisor, project managers and team members.
• Trace requirements to deployed system to ensure all the requirements are met. Participate in development and deployment process as needed.
• Create use cases and test scripts for functional and user acceptance testing and serve as liaison to business during UAT process.  Identify and resolve defects as requested.
• Provide status updates and reporting while meeting project schedule, deadlines, landmarks, and budget.  Advise the Project Manager of technical issues, project barriers and resolutions.
• Provide use cases and other documentation for development of training and user documentation.  Assist in developing training documents as requested or needed.

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related certifications
• Five (5) years of experience with one or more of the assigned line of business applications and systems, including advanced features of Microsoft Office Professional Suite
• Five (5) years of experience with developing, writing, and analyzing reports
• Five (5) years of experience with data integrations and data set-up
• Competent in trouble shooting reports and identifying solutions
• Ability to work on multiple projects concurrently and prioritize to meet competing deadlines

​Preferred Qualifications

• Experience with Microsoft Dynamics and Luminate Data Structures
• Knowledge of, or experience with VSTS (Azure DevOps) software a plus
• Knowledge and experience with industry known fundraising systems and software

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills?  Click here to see other opportunities.

EOE/Protected Veterans/Persons with Disabilities