Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Senior Business Operations Coordinator in Knoxville, TN!

The Coordinator will be responsible for providing advanced administrative support to leadership including managing meeting and travel calendar, planning travel, preparing documents for meetings with volunteers and sponsors, documenting financial activities, developing activity and informational reports, volunteer relationship management, completing logistics for meetings and work on projects as assigned. 

There will also be some virtual/remote support for our Memphis, TN team.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our commitment to fostering an inclusive environment, our focus on work-life harmonization, and our Guiding Values.  Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Some of your responsibilities will include (but not limited to):

• Budget lead for market, working with development and support staff
• Liaison to the regional Business Ops Department
• Check and cash handling for all events

• Processes expenses, invoices, and monitors other financial matters as assigned and in compliance with established American Heart Association procedures.

• Assist Executive Director with the Greater Knoxville Board of Directors preparation, meeting management, data entry related to board activity, and attending quarterly meetings and providing minutes.
• Manages and maintains facility, mail, office operations, office equipment and supplies in accordance with contracts, agreements and quality standards. Work with regional staff regarding any needs for major building repairs, office furniture, etc. which may include getting local bids and submitting to office.
• Order general office supplies, oversee upkeep of general American Heart Association supplies such as office materials and any additional needs of the local office staff

• Prepares confidential correspondence, maintains files, and manages the office and clerical systems.
• Manages donor, volunteer, and sponsor information; gathers, coordinates, and manages information and details (e.g., giving; committee/board involvement, etc.) on key volunteers and donors.
• Manages logistics for internal and external meetings and conferences. Communicates with and coordinates vendors, caterers, service providers and other external contacts. Purchases plaques, gifts, and recognition
• Works independently and within a team on special nonrecurring and ongoing projects. Acts as project manager for special projects, which may include planning and coordinating multiple presentations and disseminating information.
• Plans and prepares weekly, periodic, and special reports. Gathers, tracks, and reports data (in requested format) on a variety of projects (e.g.  quarterly challenges).
• Attends fundraising events in Knoxville, and potential for additional events in the Greater Knoxville markets to provide logistical support, as needed
• Works with Community Impact staff on logistics as needed.   

Provides advanced administrative support such as calendar management, preparation for meetings, and travel coordination for field office leadership

In this role, you will report to the Executive Director, Knoxville, supporting the Knoxville market and virtually supporting our East Tennessee market.

• High School Diploma or equivalent.
• 5 years experience in providing administrative support, financial support, preparing budget information, processing invoices, calculating expenses or equivalent experience.

Preferred Qualifications:

• Experience in providing administrative support to multiple managers or executive level management
• Intermediate proficiency with Microsoft Office Applications: Excel, Word, PowerPoint, etc.
• Some college preferred.

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position.  
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities