Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association the "Association" has an excellent opportunity for a Region Business Operations Director located in Howard County, MD. This position is a Home Office based with occasional travel for meetings or to support fundraising events. This is a full-time position with an excellent benefits package.

This position reports to the Vice President, Business Operations of the Eastern States (ES) Region. Key responsibilities include heavy contract review and negotiations, managing Association risk and ensuring compliance with organizational policies.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Duties Include:

• Regular interaction with the Association legal team to assist with red-lining contract terms and resolving contractual and insurance risk issues. Vendor contracts are primarily related to special events for hotels, venues, catering, AV and other professional services. Other types of contracts include Community Impact Collaboration agreements and sponsorship agreements.
• Working with various ES staff to review and consult upon special event risk assessment plans and ensure all is properly documented and maintained in designated places on SharePoint.

Maintaining a high level of service in a fast-paced environment by responding to customer inquiries both internally and externally in a knowledgeable and timely manner

• Attention to detail required for formatting, spelling, grammar, and punctuation.
• Performing other duties as required to support services provided by the Business Operations department
• Preparing presentations, instructions, correspondence, and documentation in a timely manner
• Working independently and within a team on special nonrecurring and ongoing projects

Want to help get your resume to the top?   Take a look at the experience we require:  

• College degree in a business-related or legal area or equivalent.
• 3 years of related experience with vendor negotiations, contract review and revisions and insurance knowledge.
• Strong written and oral communication skills.  A natural tendency to document written notes, decisions and next steps in all key meetings and conversations and share with all that need to know.
• Proven ability to collaborate effectively with high-performing and dynamic teams.
• Exceptional skills in Smartsheets, PowerPoint, Word, and Excel (Advanced knowledge and skill with these programs is preferred. These skills are subject to testing.)
• Proven ability to respond quickly to changing ideas, responsibilities, expectations, strategies and other processes at work

Required Skills:

• Proficient in using web conferencing software (Zoom, Microsoft Teams, etc.)
• Technical and problem-solving aptitude
• Excellent verbal and written communication
• Training and presentation skills
• Strong collaboration skills
• Ability to manage multiple projects simultaneously
• Ability to objectively evaluate, make effective decisions and develop alternative solutions.
• Ability to work with cross-functional teams
• Strong time management skills
• Excellent attention to detail
• Proficiency in Microsoft SharePoint system
• Nonprofit experience (preferred)

Expected pay range will be $66,700/annually to $89,000/annually.  Pay is commensurate with experience; geographic differentials to the pay range may apply.

American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position.
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities