Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association is seeking a Sr. Community Health Coordinator, Community CPR. Reporting to the Business Development Manager of Community CPR, this role oversees the daily operations of Eastern States Community CPR, including program implementation, managing supply shipments, and delivering exceptional customer service to current and prospective clients. This is a home-office-based position.

This is a full-time, fixed-term, benefits-eligible, grant-funded opportunity located in Howard County, Maryland, with responsibilities spanning the Eastern States region.  Funded through June 30, 2031.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities:

• Conduct research to identify potential interest in Community CPR resources and products and secure contacts.
  
  
• Develop and implement strategies to recruit and engage volunteers as trainers and program implementers.
  
  
• Order and manage kit shipments and deliveries to all sites.
  
  
• Create and provide reports on activities and outcomes.
  
  
• Deliver excellent service to internal and external customers through timely communication, proactive resourcefulness, and a solution-oriented approach.
  
  
• Implement Hand-only CPR training when needed.
  
  
• Travel across the Eastern States Region as required. 

Want to help elevate your resume? Take a look at the experience we require:

• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Access, may be subject to testing.
  
  
• Strong organizational, communication, and customer service skills.
  
  
• Effective interpersonal skills and the ability to maintain a professional demeanor in all interactions with customers, staff, and others; ability to work well in a team environment.
  
  
• Ability to keep all work-related information confidential as necessary.
  
  
• Knowledge of American Heart Association statistics and the ability to research all Association online resources for information requested by community members.
  
  
• Proven ability to organize and manage multiple projects, prioritize tasks, and meet deadlines.
  
  
• Minimum of 5 years of relevant work experience. 
  
  
• Requires a high school diploma or equivalent. Preferred bachelor’s degree from an accredited college.
  
  
• Ability to do daily local travel up to 75%; requires access to reliable transportation at all times on an immediate basis.

Expected pay: Base pay range will be $25.00 to $31.60. Pay is commensurate with experience; geographic differentials may apply to the pay range.  

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.  
  
  
• Benefits – We offer a wide array of benefits, including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, and telemedicine and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities