Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for an Operations Manager.

This position can be home-based.

 This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on 6/30/2029, with the possibility of extension.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

The Operations Manager works closely with the National Sr. Director of Lifelong Learning as well as the Senior Managers and Program Leads of Professional Education on all Healthcare Professional content development and delivery processes; and coordinates closely with web development, and the program managers on all marketing and logistic activities to support both the Association education and the Association marketing and presence.

• Oversee requests for product IDs and content requests for builds on the Professional Education Hub.
• Work with the program managers to create collateral and review all collateral (digital and physical) for adherence to Association policies and Accreditation guidelines (if applicable).
• Coordinate with other Lifelong Learning staff, professional education’s collateral, and serve as liaison with Integrated Marketing and Web Development.
• Mange program-related vendors, including those who handle case-based outcomes, simulations, those who develop and host program websites or activities, and those who are responsible for slide set production, learner engagement, and website design.
• Develop program materials, including handouts, resource sheets, infographics, etc. in coordination with program managers and Science Advisory Panel Members.

• Bachelor's Degree or equivalent experience.
• Minimum Three (3) years of the following experience:
• Strong and proven project management skills.
• Excellent written and oral communication.
• Excellent attention to detail and taking responsibility for projects and actions as well as anticipation of next steps is crucial.

• Appreciation for the creative content, understanding how the medical education, adult learning, and clinical practice guidelines connect to bigger department and Association goals, and being able to own those connections and develop new ideas as understanding develops.

Preferred Qualification:

• Minimum one (1) year of experience with continuing medical professional education, social media, marketing efforts, and/or branding requirements.
• Marketing experience preferred.

Salary minimum to the midpoint of the range is $66,300.00 to $88,500.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range. 

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs;eligibility for an incentive program is based on the type of position.  
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities