Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

We have has an excellent opportunity for a Business Development Manager in the Middle East and North Africa (MENA) region. 

This position will work in a hybrid setting (in office 2-3 days a week and as needed).

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

This individual will play a lead role and will serve as a consultant, business developer, educator, and account manager in securing new and maintaining existing relationships with hospitals and health systems to maximize their engagement in the Association’s suite of Quality Improvement Programs (Get With the Guidelines, Hospital Certification, and RQI) and Professional Education programs in the MENA. The position will report to the General Manager of Healthcare Quality Systems, KSA. They will share guidelines in program adoption between customers and drive portfolio adoption and successful implementation, leading to long-term, strategic relationships and trusted embedment into hospital systems. Support the GM in managing relationships with the local ministries and government organizations. The Program Manager serves as the ambassador for the “why” and “how” behind the mission to save more lives and engages client leadership in joining the journey. Responsible for achieving the annual strategic plan and yearly sales goals to increase market penetration for the Association’s Portfolio.

This position combines careful planning, operational excellence, effective collaboration, and leadership. It improves the impact and accessibility of the Association’s programs. It also ensures alignment with organizational goals and regional market demands.  

Strategic Planning and Market Development

• Develop and implement comprehensive program strategies aligned with the Association’s global mission and the KSA market needs.
• Conduct in-depth market research to identify growth opportunities, trends, and gaps in ECC, Quality, and Certification programs.
• Devise sales strategies targeting hospitals, healthcare systems, outpatient clinics, and post-acute care facilities to increase market penetration.
• Identify and use digital tools to expand program reach and improve delivery efficiency.

Program Implementation and Management

• Lead all aspects of the rollout of the Association’s programs, ensuring adherence to quality standards, best practices, and timely delivery.
• Develop and present ROI case studies to prospective healthcare organizations, advocating for the adoption of the Association’s Quality Portfolio programs.
• Facilitate the implementation of certification processes, including gap analysis, training, and compliance.
• Monitor program performance through clearly defined KPIs, making adjustments as needed to achieve targets.

Stakeholder Engagement and Representation

• Build and maintain positive relationships with healthcare providers, government agencies, regulatory bodies, and the healthcare sector.
• Engage volunteer champions to support program delivery and awareness campaigns.
• Address stakeholder concerns and provide timely solutions to maintain high levels of satisfaction. 

Financial Management

• Assess and align program activities with the KSA’s healthcare regulatory requirements and local systems of care initiatives.
• Collaborate with the General Manager to set and achieve goals, including certifications and training program enrollments.

Monitoring, Reporting, and Continuous Improvement

• Collect and analyze data to measure program performance and impact.
• Track and report on leads, conversion rates, and program adoption to ensure timely follow-ups and successful implementations.
• Cultivate a culture of continuous improvement by identifying and implementing enhancements in program delivery.

• Bachelor’s Degree in a healthcare field (e.g., Nursing, Pharmacy, Medicine, Public Health, Healthcare Administration), or equivalent work experiecne.
• Three (3) years in sales development or program management, and/or relationship management.
• Strong understanding of the KSA healthcare landscape and familiarity with C-Suite stakeholders.
• Ability to travel and overnight stay.

Advantageous Qualifications:

• Experience within a clinical/Quality healthcare environment strongly preferred.
• Experience delivering education/training within a clinical environment.
• Advanced degree or certifications in healthcare quality (e.g., PMP, Lean Six Sigma, or CPHQ, etc.).

Skills:

• Excellent project management and organizational skills, with proficiency in tools such as Microsoft Project or similar.
• Analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Ability to understand, interpret, and communicate data in the healthcare environment.
• Ability to implement effective business-to-business marketing/sales plans
• Exceptional communication and interpersonal skills, capable of influencing stakeholders at all levels.
• Proficiency in Microsoft Office Suite and CRM tools (e.g., HubSpot).
• Familiarity with digital transformation and e-learning platforms.
• Excellent written and oral communications

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
  
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs;eligibility for an incentive program is based on the type of position.  
  
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

This position not a match with your skills?  Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities