American Heart Association

  • Operations Manager (AHA/ACC)

    Job Locations US-TX-Dallas
    Posted Date 2 months ago(9/27/2018 12:21 PM)
    Requisition ID
    Job Family Group
    Business Operations
    Job Category
    Science & Research
  • Overview

    Are you ready to join an organization where you can make an extraordinary impact every day?


    Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke.  At the American Heart Association and American Stroke Association, we get to work toward that goal every day.  Is it easy?  No.  Is it worthwhile?  Absolutely. 


    This is satisfying and challenging work that makes a real difference in people's lives.  We are where you can achieve professional growth with personal fulfillment.  We are where you can connect people to making a lifesaving impact.  We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.  The American Heart Association is where you can make an extraordinary impact. 


    The American Heart Association (AHA) has an excellent opportunity for an Operations Manager in our National Center office located in Dallas, Texas.


    The Operations Analyst (AHA/ACC) is an administrative role and will be considered a joint employee of the American Heart Association (AHA) and American College of Cardiology (ACC).


    Essential Job Duties:

    • Perform project management activities for joint team documents including creation of timelines with associated deliverables, planning and tracking of resources including staffing, budget and expenses.
    • Monitor project timelines and budgets analyze and report on deviations. Forecast resource needs for multiple projects. Manage volunteer relationship with industry (RWI) tracking including data requests and reporting.
    • Manage joint team nominations from AHA and ACC for writing committee members, evidence review committee members and peer reviewers. Track nominee RWI, expertise and performance and create reports. Coordinate and complete RWI changes and updates. Field RWI questions and communicate decisions.
    • Manage joint team contracts with external vendors including preparation of contract materials, communications between vendor, AHA and ACC, processing through procurement and legal departments, verification and payment of invoices, expense tracking, reimbursement processing and budgeting.
    • Identify key performance indicators for project best practices. Solicit and process feedback from key stakeholders and perform critical analysis of trends. Identify joint document process workflow improvements, gather and analyze data, develop and propose potential solutions.
    • Draft and prepare CMS reporting with Performance Measure team. Create rough draft of report for revision.
    • Provide copyediting, document formatting and Guideline preparation support prior to publication. Proof, document and audit reference materials and links.
    • Participate and assist in managing committee meetings and communicating project plans.

    Want to help get your resume to the top?   Take a look at the experience we require:


    • Bachelor's Degree in Business, Healthcare Administration, or a related area of study.
    • Minimum of two (2) years of experience with publishing or production budget/expense functions including contract review and compliance.
    • Experience planning multiple or concurrent meetings with remote participants including volunteers.
    • Basic understanding of research or health related technical writing.
    • Excellent written and oral communications skills.
    • Intermediate skill in Microsoft Word, Excel, PowerPoint, Outlook, Sharepoint, OneNote.
    • Must be able to travel overnight approx. 10% of the time.

    Here are some of the preferred skills we are looking for: 

    • Experience with automated document copy editing systems such as Endnote.
    • Experience with project planning and workflow processing such as Visio.

    So, are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases? 


    Click on “Apply for this job online” to submit your online application or “Log back in!” if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.


    At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.


    This position not a match with your skills? Click here to see other opportunities with the American Heart Association.


    Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

    EOE Minorities/Females/Protected Veterans/Persons with Disabilities



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