American Heart Association

  • Healthcare Quality Consultant (Regional Director, Quality and Systems Improvement)

    Location US-CA-Riverside
    Posted Date 2 months ago(4/5/2019 4:00 PM)
    Requisition ID
    Job Family Group
    Health Strategies & Programs
    Job Category
    Health Services
  • Overview

    Are you ready to join an organization where you can make an extraordinary impact every day?

    Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke.  At the American Heart Association and American Stroke Association, we get to work toward that goal every day.  Is it easy?  No.  Is it worthwhile?  Absolutely.

    This is satisfying and challenging work that makes a real difference in people's lives.  We are where you can achieve professional growth with personal fulfillment.  We are where you can connect people to making a lifesaving impact.  We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.  The American Heart Association is where you can make an extraordinary impact.


    One of the many ways the American Heart Association and American Stroke Association promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation.


    Get With The Guidelines® is a program that helps ensure consistent application of the most recent scientific guidelines for heart disease and stroke treatment.  Simply put, Get With The Guidelines seeks to ensure that the right patient is getting the right treatment at the right time.  Learn more at


    The Regional Director, Quality and Systems Improvement functions as consultant, account manager and business developer to healthcare organizations on Get With The Guidelines®.  Responsibilities include:


    • Identifying, securing, cultivating and managing relationships with hospital partners and other key stakeholders with regards to quality improvement
    • Implementing the Get With the Guidelines hospital based quality improvement program in defined markets to achieve program goals
    • Managing hospital account activities and engaging the medical community with regards to the program; and partnering with state health departments, quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within their organizations.
    • Employing a consultative sales approach to introduce and implement Get With The Guidelines including Stroke, Heart Failure, Resuscitation, Atrial Fibrillation, Accreditation and Certification, Mission: Lifeline, Target: HF, and Target: Stroke.
    • Functioning as an educator and advisor to ensure effective implementation and utilization of the program.
    • Working collaboratively with hospitals and other healthcare organizations to progress within the quality improvement continuum.
    • Developing and cultivating effective partnerships with hospital leaders and staff to identify and leverage opportunities for improving clinical performance.
    • Serving as a resource by demonstrating a comprehensive understanding of the benefits of the program and the ability to surmount barriers through a consultative, value added approach.


    The position is based in our Riverside, California office with regional responsibilities for Southern California and involves extensive local travel and occasional overnight travel.  


    This position is ideal for candidates who have the clinical expertise and experience to fully understand the benefits of Get With The Guidelines and the talent to translate that to practical application within the acute care and outpatient clinical settings.


    Can you get others excited about taking on projects that we know will impact quality care?


    Do you have the natural ability to manage multiple projects while keeping all stakeholders well informed?


    Do you have the tenacity and initiative to drive results in collaboration with partners internally and across the healthcare community?


    Do you thrive on selling ideas and programs to key strategic alliances, professional volunteers, and funding partners and influence them to action?


    If yes, let's meet!


    Technical qualifications include:

    • Bachelor's degree in nursing or equivalent; Master's degree preferred
    • Three years of clinical nursing experience and/or care hospital quality improvement experience
    • Relevant experience with a national cardiac clinical quality improvement program that incorporates clinical data capture within a process improvement framework preferred.


    Click on "Apply for this job online" to submit your online application or "Log back in!" if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

    At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

    This position not a match with your skills? Click here to see other opportunities with the American Heart Association


    Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife.


    EOE Minorities/Females/Protected Veterans/Persons with Disabilities


    This position is eligible for the Western States Affiliate Employee Referral Program. Details are available to current American Heart Association employees in the Employee Manual and from HR.


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