American Heart Association

  • Healthcare Quality Improvement Consultant

    Job Locations US-NH-Manchester
    Posted Date 4 months ago(8/1/2018 2:54 PM)
    Requisition ID
    Job Family Group
    Health Strategies & Programs
    Job Category
    Health Services
  • Overview

    Are you ready to join an organization where you can make an extraordinary impact every day?


    Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke.  At the American Heart Association and American Stroke Association, we get to work toward that goal every day.  Is it easy?  No.  Is it worthwhile?  Absolutely. 


    This is satisfying and challenging work that makes a real difference in people's lives.  We are where you can achieve professional growth with personal fulfillment.  We are where you can connect people to making a lifesaving impact.  We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.  The American Heart Association is where you can make an extraordinary impact. 


    The Founders Affiliate of the American Heart Association is recruiting for a Healthcare Quality Improvement Consultant position to be based in our Manchester, New Hampshire office.


    One of the many ways we promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation. Get With The Guidelines® (GWTG) is a program that helps ensure consistent application of the most recent scientific guidelines for heart disease and stroke. Join our Quality and Systems Improvement Team and help champion this effort! Learn more at


    In this role, the Healthcare Quality Improvement Consultant identifies, secures, cultivates and manages relationships with hospitals, outpatient practices and other key stakeholders by using the AHA’s suite of quality improvement programs to improve care for patients. The consultant will serve as an educator, advisor and account manager in securing new relationships with hospitals and outpatient practices. Additionally, the consultant will work to deepen the engagement with current customers in maximizing GWTG in their organizations. The consultant will work with state health departments, Emergency Medical Services (EMS), quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within the community.


    This position is responsible for managing accounts throughout Maine, New Hampshire and Vermont. The position requires regular travel in the region.


    Ideal Candidate:

    This position is ideal for candidates with the expertise and experience to fully understand the benefits of GWTG and the talent to translate that knowledge into sustainable quality improvement within the acute care and outpatient settings. An ideal candidate will bring the ability to manage and build strong customer and volunteer relationships, trouble-shooting skills and prompt follow-up on customer issues, the ability to prioritize, multitask and effectively communicate with all stakeholders, the ability to identify and implement new opportunities for GWTG and our outpatient-based quality improvement programs, have a strong results orientation and the ability to use Microsoft products, computer software, learn new software applications, maintain accurate data and analyze reports all to advance the mission of the American Heart Association.



    If this sounds like you, review the preferred skills we are looking for below: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 


    You should have two or more years of experience in public health, strong collaboration and account/project management skills, the ability to build powerful partnerships in the healthcare community to accomplish goals, experience in research and data analysis, the ability to manage multiple projects and prioritize efforts towards key results. You must be willing to travel within your territory daily including approximately 30% of the time with overnight travel (within the affiliate or to our National Center in Dallas, Texas). Work outside of standard hours is occasionally required.


    Education:   Bachelors degree in healthcare or related field, Master’s degree strongly preferred.  College coursework combined with related experience may be substituted for a degree.  Related experience may be substituted as follows: 1 ½ years experience equates to 1 full time year of higher education.


    Experience: Must have two or more years experience in public health or a related healthcare field. Experience in hospital quality improvement, project management, cardiovascular fields and/or research experience is highly desirable. This experience may also count towards satisfying this position’s educational requirement.



    Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow.  And we do.


    Our Rewards & Benefits package not only gives you the total benefits you want, but also goes above and beyond with innovative programs to develop your skills – helping you grow and thrive at the American Heart Association.


    If you have questions related to the salary for this position, please feel free to e-mail me at


    While we can only contact/interview those applicants deemed most qualified for the position, we do appreciate all applicants for their interest and effort in applying.  In most cases you can expect to hear from us within one week from the receipt of your completed application.


    Click on “Apply for this job online” to submit your online application or “Log back in!” if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.


    At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.


    This position not a match with your skills? Click here to see other opportunities with the American Heart Association

    Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

    EOE Minorities/Females/Protected Veterans/Persons with Disabilities


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