American Heart Association

  • Field Support Coordinator

    Location US-NY-Utica
    Posted Date 3 weeks ago(1/4/2019 12:16 PM)
    Requisition ID
    Job Family Group
    Fundraising/Direct Sales
    Job Category
  • Overview

    Are you ready to join an organization where you can make an extraordinary impact every day?

    Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

    This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.



    The Founders Affiliate of the American Heart Association is recruiting for a Field Support Coordinator position to provide administrative and logistical support to the fundraising directors in our Utica, NY market.  


    Your Key Responsibilities will include (but not be limited to):  providing administrative and logistical support, customer service, and data management in support of our critical fund-raising events in the Mohawk Valley. This is an hourly position and staff work a 37.5 hour work week.


    Event Logistics:

    • coordinating event materials (invitations, brochures, tribute journals, gift bags);
    • preparing attendee list and tracking registration;
    • working with vendors;
    • obtaining required permits;
    • attending assigned events to help with set-up and tear down;
    • acting as contact person at event site on event day;
    • working as part of a team to ensure all event related items are completed in a timely manner.

    Administrative and data management:

    • data entry into event management systems;
    • processing invoices and payments;
    • preparing correspondence and spreadsheets,
    • informational materials and reports;
    • supporting fundraising directors in meetings and at events as needed, (meeting minutes, administrative support);
    • provide administrative support to event committees including meeting minutes and administrative support.

    In this role, you will be based in our Utica, NY office and will report to the Senior Director Business Operations.  You may support 2 or more fundraising directors in the Utica market.


    If this sounds like you, review the preferred skills we are looking for below: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)   

    • be able to work in a fast paced, time sensitive environment;
    • be able to multi-task and organize a heavy workload with minimal supervision;
    • possess excellent problem solving, communication and customer service skills;
    • convey a positive and professional image.
    • excellent written and verbal skills;
    • above average communication and customer service skills;
    • ability to compose correspondence in a professional and visually appealing manner;
    • advanced skills in Word, Outlook, Excel and PowerPoint are required;
    • database experience is highly preferred.
    • must be willing to travel to events and meetings as needed in support of the fundraising initiatives, (may include some work outside of standard hours including weekends).

    To help you be successful you will have access to our award-winning learning platform the Heart U as well as various other training and support mechanisms locally and through our National Center.


    Education:   Must have earned a high school diploma or GED.  College degree or some college preferred.  Related experience may be substituted as follows: 1 ½ years experience equates to 1 full time year of higher education.


    Experience: At least 2 years of experience in administrative support that includes experience supporting multiple directors and/or supporting fundraising events is highly desirable.  This experience may also count towards satisfying this position’s educational requirement.



    Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow.  And we do.


    Our Rewards & Benefits package not only gives you the total benefits you want, but also goes above and beyond with innovative programs to develop your skills – helping you grow and thrive at the American Heart Association.


    If you have questions related to the salary for this position, please feel free to e-mail me at 


    While we can only contact/interview those applicants deemed most qualified for the position, we do appreciate all applicants for their interest and effort in applying.  In most cases you can expect to hear from us within one week from the receipt of your completed application.


    Click on “Apply for this job online” to submit your online application or “Log back in!” if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.


    At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.


    This position not a match with your skills? Click here to see other opportunities with the American Heart Association

    Be sure to follow us on Twitter to see what it is like to work for the American Heart Association and why so many people enjoy #TheAHALife

    EOE Minorities/Females/Protected Veterans/Persons with Disabilities



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