Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?

Envision everyone enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? you bet!

This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.

We have an excellent opportunity for an International QSI Manager, Southeast Asia! This position must be housed in Hong Kong.

Please Note: This is a three year grant funded position, funded through 2024.

In this role the International Quality System Improvement Manager for the South East Asia (SEA) region identifies, develops and manages relationships with hospitals and other key stakeholders for the implementation of a Heart Failure Quality Improvement program based on the Get With The Guidelines (GWTG)-HF program. The Manager will assist with enrollment of health care facilities, engage with health care providers in the development and execution of educational activities, provide consultation to sites regarding general program implementation and progress to awards to maximize site engagement and drive programmatic success. The Manager will also engage and work with key stakeholders including cardiology sister societies in multiple countries and Ministry of Health in each country, and other key stakeholders in the region to ensure that AHA quality improvement initiatives are a key priority within their organizations.

• Identify, cultivate and manage relationships with hospital and health systems, and other key healthcare stakeholder activities with regards to quality improvement.  Lead the enrollment and implementation of quality improvement programs through hospital and healthcare system visits.  Communicate, market and promote QI program offerings within the context of cultural sensitivity to the assigned region
• Engage and educate the health care providers from the enrolled sites with regards to heart failure quality improvement strategies, with attention to the recognition program for the hospitals
• Provide technical support for up to 30 sites across 8 countries to ensure proper use and data entry into the AHA Quality and Certification Tool.  Partner with AHA staff and in-country stakeholders to develop education and tools/resources for health care providers related to heart failure guidelines. Establish key performance indicators and help identify best practices to be shared among the enrolled sites
• Build relationships and engage with local cardiology societies [Due to the pandemic it is anticipated that year 1 engagement will be conducted virtually with the potential to transition to multi-country travel for site visits in year 2]. Build meaningful and strategic and volunteer relationships to advance the mission of the AHA in the region. Encourage and rely on key stakeholders’ expertise, abilities and willingness to leverage resources and networks to drive the goals of the organization
• Provide information and data to support new and existing grants to increase participation and revenue growth in specifically funded strategies and tactics. Stay abreast of clinical developments through research and journal review

• Bachelor’s Degree or equivalent work experience
• Five (5) – Eight (8) years of relevant experience
• Experience in healthcare administration, clinical practice, or hospital administration
• Experience in patient or clinical care of cardiovascular disease including quality or process improvement in an acute care hospital or healthcare system
• Experience in planning and conducting educational meetings and training
• Comprehensive knowledge of patient care and/or clinical quality or process improvement management
• Clinical knowledge of cardiovascular disease and/or stroke treatment
• Excellent written and verbal English communication skills
• Ability to understand, interpret, and communicate data in a cross-cultural healthcare environment
• Ability to travel internationally
• Proficient skills in Microsoft Office Suite including Excel, Word and PowerPoint; proficient knowledge and skills in use of database and report writing applications
• Ability to travel up to 25% local and overnight stay

​Preferred Qualifications

• Licensed Registered Nurse preferred or similar allied health provider
• CPHQ or like Certification preferred
• Read, write and speak English fluently; bi-lingual in a related Asian language a plus (Chinese, Korean, Vietnamese)

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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