American Heart Association

Operations Manager, Clinical Research

Location Diversity Distribution SouthWest
Posted Date 3 weeks ago(10/8/2021 12:52 PM)
Requisition ID
Job Family Group
Business Operations
Job Category
Health Strategies


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?


Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? You bet!


This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.

Due to the current pandemic, daily travel is minimal and voluntary to ensure the health and safety of staff. There is no overnight travel currently. In the future, this position may resume daily and/or overnight travel.  All AHA offices are closed and staff are currently working from home. Offices will be reopening in October 2021.



The American Heart Association has an excellent opportunity for an Operations Manager in our Quality & Health IT department! This position can be remote/home based but must live near a major airport.


This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on 6/30/2024.


This position, housed within the Real-World Evidence division, will be responsible for business, compliance, and contracting procedures associated with a pragmatic clinical research study. The Operations Manager will be responsible for establishing and implementing internal and external processes to ensure strong fiscal management and legal compliance. This position will maintain the pragmatic clinical research study budget, site contract management, and vendor contract management. This position provides detailed status updates and reports to leadership and/or project stakeholders as needed. This individual will need strong project management and organization skills and have experience in budget management and contract negotiation. This individual must be able to provide timely direction, framework and resources to peer staff regarding operational tasks. The ability to work collaboratively and influence without authority are critical.


  • Establish operating performance targets and monitor pragmatic clinical research study operations and processes for compliance. Develop reports or assessment tools as needed to ensure compliance of administrative and financial processes
  • Prepare, monitor, and evaluate program budget for pragmatic clinical research study to ensure that budget complies with allocated funding Provide status updates and reports to leadership and sponsor as needed
  • Negotiate, structure, and manage the legal contracting and subcontracting processes for the pragmatic clinical research study
  • Identify and implement strategies to resolve problems or barriers that could hinder successful implementation of the pragmatic clinical research study
  • Collaborate with leadership to develop strategic operational plans for the pragmatic clinical research study, which build an environment of collective responsibility and accountability to ensure adherence to key performance objectives
  • Develop and leverage partnerships with internal and external stakeholders to meet business and operational needs
  • Other duties as assigned by Supervisor



  • Bachelor’s Degree
  • Five (5) – Eight (8) years of relevant experience
  • Excellent written and oral communication skills
  • Project Management
  • Demonstrated ability in planning, budgeting, assigning, directing, coordinating, and reviewing work.
  • Strong data management and analytic skills
  • Contract management and negotiation
  • Ability to travel up to 25% local and overnight stay


Preferred Experience:


  • Knowledge of clinical studies, including industry’s legal rules and guidelines



The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? 
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Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities


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