American Heart Association

Senior Manager - Clinical Quality Systems Improvement Programs

Location US-TX-Dallas
Posted Date 2 months ago(4/29/2022 2:39 PM)
Requisition ID
Job Category
Science & Research
Position Type
Full Time


Are you ready to join an organization where you can be a relentless force for a world of longer, healthier lives?


Envision all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every single day. Is it easy? No. Is it worthwhile? You bet!


This is satisfying work that makes a real difference in people's lives. You can achieve professional growth with personal fulfillment. You will connect with people and make a lifesaving impact. You will partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.


The American Heart Association (AHA) has an excellent opportunity for a Senior Manager, Quality Systems Improvement Programs, Clinical Practice based out of our National Center office located in Dallas, TX (remote/home based is acceptable).


This is a full time, benefits eligible, grant funded opportunity. Current funding will expire 12/2023.


Being one of two co-leads, the Senior Quality Systems Improvement Manager will be jointly responsible for the development and execution of operational plans leading to quality improvement in hypertension control with a focus on clinical response to underserved populations. Responsible for leading a team of Quality Improvement Program Managers (QIPMs) to engage with Community Health Centers in the primary care setting and provide targeted training and technical assistance to improve blood pressure control using the MAP (Measure accurately, Act rapidly, Partner with patients) Framework and Self-Measured Blood Pressure (SMBP). Also, responsible for providing evidence-based educational resources, practice change facilitation, and quality improvement strategies needed to adopt SMBP practice and improve blood pressure control within the patient population of participating health centers.



  • Establish and oversee achievement of clinical training goals and objectives
  • Develop, communicate, and execute quality improvement operational plan for the clinical team
  • Collaborate across the AHA NHCI team to help implement and evaluate objectives and assist in the expansion of the program, as needed
  • Support evaluation and tracking of grant deliverables and contractual obligations
  • Lead QIPMs to engage HRSA-funded Community Health Centers in systematic assessments of current clinical practice and identification of areas for improvement based on practice data, provider/care team knowledge and skills, clinical workflow processes and available resources
  • Cultivate relationships with clinical leads at participating health centers. Provide technical assistance through webinars, quality improvement activities, and one-on-one clinical practice facilitation to support improvement of hypertension management and control

OTHER DUTIES may include but are not limited to the following

  • Communicate through virtual meetings and collaboratives
  • Collaborate with NHCI Public Health Program Managers (PHPMs) and AHA Community Impact colleagues to engage in Community Health Center-to-community linkage
  • Provide resources and support training for technical aspects of grant activities related to blood pressure measurement devices, connectivity between devices and electronic health records, and data reporting and analysis
  • Identify, monitor progress, and share common problems/solutions across sites to leverage shared learning
  • Seek additional expertise and resources as needed

Want to help get your resume to the top? Take a look at the experience we require:


  • Bachelor’s degree in Nursing or other Science, Technology, Engineering and Mathematics or equivalent work experience
  • Five (5) – Eight (8) years of the following experience
    • Experience working in healthcare delivery with operational knowledge of primary care practice environments and/or ambulatory clinic workflow
    • Clinical knowledge/experience working with clinical practice guidelines and management of chronic health conditions; preferably hypertension. Focus to include aspects of high blood pressure management: measurement, treatment intensification, medication management, and patient engagement and adherence strategies
    • Experience/training in practice facilitation
    • Experience leading a team
    • Quality improvement knowledge/skills regarding various methodologies (e.g., Lean, Six Sigma, PDSA, TPS) and comfort analyzing data for performance improvement opportunities
    • Knowledge of the Community Health Center system and setting with culturally and linguistically appropriate services (CLAS)
    • Basic knowledge and understanding of healthcare information technology (IT) such as electronic medical records, or other related systems or database functions
    • Ability to analyze and interpret technical requirements to improve data sharing and integration
    • Project management skills and the ability to influence performance without direct line accountability
    • Educational skills to structure group training for adult learners and team-based caregivers
    • Strong interpersonal and relationship building skills
    • Excellent oral and written communication
    • Ability to work in a team environment and interact with all levels of AHA staff, volunteers, and the public
    • Comprehensive Microsoft Office suite skills including Word, Excel, PowerPoint, and Outlook
    • Ability to travel up to 25% local and overnight stay



  • Master’s Degree in Nursing, PharmD, or similar clinical education and training  
  • Working Knowledge of cardiovascular health, cardiovascular disease (CVD) and associated risk factors, complications, and management


The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

This position not a match with your skills? 
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Be sure to follow us on Twitter #TheAHALife

EOE/Protected Veterans/Persons with Disabilities


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